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  • IMPORTANT 📦 We are expanding our warehouse! Orders may take longer than usual; please allow 3–5 working days for delivery
The Box Supplements

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Have a question? We’re here to help. Whether it’s about products, delivery or your order, contact The Box Supplements and our team will respond as quickly as possible with clear, helpful support.

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FAQ's

The Box Supplements

What shipping carrier do you use and how long will delivery take?

Tracked DPD Next Day Delivery on orders made before 3pm (Mon-Fri).

The Box Supplements

Do you ship internationally?

At present, we only deliver within the United Kingdom.

The Box Supplements

How long do I have to return an item?

You have 30 days from the date you receive your order to return any items.

The Box Supplements

How do I start a return?

Simply complete the Customer Returns Form and we'll be in touch within 24-48hrs with a resolution.

The Box Supplements

What happens if I order after the 3pm cut-off?

Orders placed after 3pm will enter our handling queue the next working day, and you’ll then need 1 working day for processing plus the usual 1 working day for DPD delivery.